The most common issue is that the charging components in the phone and the charger don’t line up.
If you’re using a wireless charger that holds a phone upright, the charging puck might be set too high or too low.
In this case the charging coil isn’t aligned properly.
How do I turn on wireless charging?
- Connect your charger to power.
- Place the charger on a level surface or other location recommended by the manufacturer.
- Place your iPhone on the charger with the display facing up.
- Your iPhone should start charging a few seconds after you place it on your wireless charger.
How do I know if my wireless charger is working?
In the wireless charging pad , the LED will light up Blue. When the charging is completed, the battery icon will be changed to a full charged icon and the device indicator LED will light green. In the wireless charging pad , the LED will light up Green.
What does it mean when your wireless charger is blinking?
The Blinking LED means that unsupported device is placed on the charging pad or charging work abnormally. For example, if device’s front side is placed on the charging pad, the LED blinks and device does not charge normally. In this scenario place the device in proper position to charge.
Why is my Mophie wireless charger not working?
IMPORTANT: If the charging base LED flashes on and off, it means that the juice pack wireless case is not charging properly, or that the charging base is not receiving enough current (such as if you have connected it to a computer’s USB port).