Quick Answer: Why Can’t I Use My Fingerprint On My IPhone?

If you’re using a case or screen protector, make sure it doesn’t cover the Home button or the surrounding ring.

Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you’ve enrolled one or more fingerprints.

Try enrolling a different finger.

Why is my Fingerprint not working on my iPhone?

Hard reboot your device. The Touch ID problem could be temporary and solved with a good reboot. Go to Settings > Touch ID & Passcode and disable all of the options you see (the ones in the red box in the image below). Then, restart your iPhone or your iPad and re-enable the features you want turned on.

What do you do when your touch ID stops working?

You can try them one by one until the question is settled.

  • Clean and dry home button.
  • Turn Off/on Touch ID for iPhone Unlock, Apple Pay, and iTunes Store & App Store.
  • Delete and re-setup Touch ID Fingerprints.
  • Restart or force restart iPhone/iPad.
  • Reset all settings on iPhone/iPad.
  • Update to the latest iOS version.

How do I fix my fingerprint not working on my iPhone?

Proceed to the next applicable solution, if necessary.

  1. Reboot your iPhone.
  2. Manage Touch ID settings.
  3. Enable Rest Finger to Open.
  4. Update or restore iOS on your iPhone SE.
  5. Re-calibrate fingerprint properly.
  6. Clean the Home button.
  7. Try alternative iOS recovery tools or iPhone repair software.
  8. Seek More Help.

Why is my fingerprint sensor not working?

Go to “Settings” -> “Sound & vibration”, turn off “Screen locking sounds”; Return to “Settings” -> “Lock screen & password” and setup 2 minutes; Then enter fingerprints like that: first time touch the sensor with a dry finger, second time with moisten (not wet!) finger.

Why has my touch ID suddenly stopped working?

There might be a bug or other problem with Touch ID that Apple has already resolved through an update. Reset your device’s network settings. Some users have had luck resetting just the network settings to fix Touch ID not working. Reset your device to completely erase all the software and start from scratch.

Does iPhone 11 have Touch ID?

It’s convenient, it’s reliable and it feels futuristic. Regardless, Apple’s newly announced iPhone 11, iPhone 11 Pro and iPhone Pro Max have all opted to exclude the feature in favor of Face ID. If that’s the case, Apple could well resurrect Touch ID using an in-display fingerprint sensor.

What do you do when your iPhone says unable to activate Touch ID?

This is the most direct fix to the matter that users cannot activate their touch ID.

  • Open Settings App on your iPhone.
  • Find and Open Touch ID and Passcode.
  • Enter your password.
  • Disable the iTunes app and restart your iPhone.
  • After the restart, open settings app once more.
  • Turn off iTunes and App Store.

What does it mean when your iPhone says unable to activate Touch ID?

If you get “Unable to activate Touch ID” error message on your iPhone, here is another solution to fix the problem that Touch ID cannot be activated. Step 2: You have to choose the Touch ID & Passcode option from the drop-down menu. Step 3: Navigate to the Touch ID preference screen in order to reset your touch ID.

How do I fix the fingerprint on my iPhone?

If you’re having trouble with Touch ID on an iOS device, here’s how you wipe the slate clean and start again!

  1. Launch the Settings app.
  2. Tap on Touch ID & Passcode.
  3. Type in your Passcode when prompted.
  4. Tap on any fingerprint.
  5. Tap on Delete Fingerprint.
  6. Tap on Add a Fingerprint

How do you test a fingerprint sensor?

Testing the Fingerprint Reader

  • On the diagnostic main screen, scroll down in the list of devices, and then tap Fingerprint Reader.
  • On the Fingerprint Reader screen, tap Device Selection.
  • Tap Select to select the fingerprint reader device, or tap the Devices List drop-down and select your device.
  • Tap Acquire Fingerprint.

How do I know if my fingerprint is working?

To see if Windows supports the fingerprint reader on your computer:

  1. At the Start screen, type device manager to open the Search charm, and then select Device Manager in the search results.
  2. In Device Manager, click Biometric or Biometric Devices to expand the list of recognized biometric sensor devices.

How do I clear my fingerprint cache?

Tip #1Clear Cache on the “Fingerprints” App

From here, swipe over to the All tab, then tap the entry labeled Fingerprints. Next, tap the Force Stop button at the top of the page, then press OK on the popup. After that, scroll down a bit and hit Clear Cache. With any luck, your fingerprint scanner will be working now.

What do I do if my touch ID stops working?

How to fix iOS 11 Touch ID not working on iPhone and iPad

  • Clean and dry home button.
  • Turn Off/on Touch ID for iPhone Unlock, Apple Pay, and iTunes Store & App Store.
  • Delete and re-setup Touch ID Fingerprints.
  • Restart or force restart iPhone/iPad.
  • Reset all settings on iPhone/iPad.
  • Update to the latest iOS version.

How do I reset my Touch ID?

Go to Settings > Touch ID & Passcode to manage these settings:

  1. Turn Touch ID on or off for Passcode, iTunes & App Store, or Apple Pay.
  2. Enroll up to five fingerprints.
  3. Tap a fingerprint to rename it.
  4. Swipe to delete a fingerprint.
  5. Identify a fingerprint in the list by touching the Home button.

Can iPhone fingerprint be repaired?

Hi, a Touch ID sensor is unique to each phone. You cannot replace it even with original one. If it works, you just lucky because the phone has glitched and can pair to the new sensor.

What do you do when your touch ID isn t working?

Hard reboot your device. The Touch ID problem could be temporary and solved with a good reboot. Go to Settings > Touch ID & Passcode and disable all of the options you see (the ones in the red box in the image below). Then, restart your iPhone or your iPad and re-enable the features you want turned on.

Can Touch ID be repaired?

Hi, a Touch ID sensor is unique to each phone. You cannot replace it even with original one. If it works, you just lucky because the phone has glitched and can pair to the new sensor. Apple fixes your home button by replacing the whole front screen and pairing it with the Horizon Machine.

How do you fix a fingerprint sensor?

Remove the registered fingerprint; Go to “Settings” -> “Sound & vibration”, turn off “Screen locking sounds”; Return to “Settings” -> “Lock screen & password” and setup 2 minutes; Then enter fingerprints like that: first time touch the sensor with a dry finger, second time with moisten (not wet!)