What happens if you lose your AirPods?
If your AirPods or Charging Case get damaged accidentally, you can replace the damaged item for an out-of-warranty fee. If you lose an AirPod or your Charging Case, we can replace your lost item for a fee.
Can stolen AirPods be used?
Yes.! If the complete set is stolen, it can be used easily. There’s a pair button in the Airpods Case that allow others to connect with the Airpods. Once stolen and out of your phone’s range it can be easily used by other.
Can you track AirPods if they are reset?
The person may have reset them, but even if they didn’t you wouldn’t get any location updates unless the thief walked by and remained in range of your device long enough for the AirPods to pair. The reset doesn’t change the identity of the bluetooth module so that may have nothing to do with locating them, either.
How do I get a replacement AirPod?
Bring them in. Set up an appointment at an Apple Store or an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring your Charging Case, proof of purchase, or original AirPods box along with your original AirPods. Contact Apple Support.