Question: How Do I Return An Apple Product?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

Can I return an Apple product without a receipt?

Apple: Items from the Apple online store must be returned within 14 days of receipt (or 30 days for iPhones). You can return items (except iPhones) bought at the Apple online store to any Apple retail store for exchange or refund. Without a receipt, you can make returns in-store only for store credit or exchange.

Can you return an iPhone after opening it?

Yes, you may return an iPhone that had been purchased from an Apple retail store or from Apple.com. The retail store employee would politely tell you to go back to where you purchased it and return it there since they have all the necessary information and have the means and details to refund your payment.

How do I return an Apple product UK?

Standard Returns to Apple Retail

If you are not satisfied with your purchase, you may return the product with the original receipt, original packaging and its included accessories within fourteen (14) calendar days of picking up your product(s).