Can You Return Apple Products After 14 Days?

Does Apple charge a restocking fee?

There is no restock fee at Apple Retail Stores..

Can I exchange my Apple Watch for a new one?

If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase. … And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.

Can I call Apple for help?

1-800-APLCAREGet support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.

Why is Apple denying my refund request?

From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.

How do I check the status of my Apple refund?

You can log into reportaproblem.apple.com to see if the status has been updated. “You can sign in to reportaproblem.apple.com to check the status of your refund request.”

Can I return an Apple product after 15 days?

Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return.

Is it free to chat with Apple support?

Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. … Previously all online support chat features were available for free to users worldwide.

What is the Apple return policy?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

Can you exchange your Apple watch for a different color?

Answer: A: If you bought it less than 14 days ago from Apple you can return it. If it has been longer you would need to sell it or use the recycle program and purchase a new one in the color you desire.

How long can you exchange apple watch?

Normally you have 15 days to return it. You have 14 days to return it. It can be opened, but you do need to bring all of the packaging and included accessories and the receipt back along with the watch. There is no restocking fee.

Can I return an Apple product after opening it?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request.

Can I chat with Apple support online?

Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails. In fact, a lot of users prefer chat assistance over emails and phone calls.

How do I cancel an accidental in app purchase?

Click Order History. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund. You’ll get a message that says “Thank you for sharing your concerns.” You’ll then get an email with your refund decision.

How do I fight Apple charges?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•May 20, 2020

Is it worth it to get Apple care?

The verdict: Worth it. If you have one of the more-common Apple Watches, like a Series 4 or 5, even one screen or battery replacement will pay for the cost of AppleCare+, even if you factor in the service fee. … Just don’t lose your watch—again, that’s not covered.

How long does it take Apple to refund Cancelled order?

As you have cancelled your order, Apple will refund the same card you paid with. Refunds to payment cards can take a few days to show on your account. As you have cancelled your order, Apple will refund the same card you paid with. Refunds to payment cards can take a few days to show on your account.

How do I prepare my Apple Watch for trade in?

Before you sell, give away, or trade in your Apple WatchKeep your Apple Watch and iPhone close together.Open the Apple Watch app on your iPhone and tap the My Watch tab.Tap your watch’s name at the top of the screen, then tap the information button .Tap Unpair Apple Watch. … Enter your Apple ID password to turn off Activation Lock. … Tap again to confirm.Apr 8, 2020

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