For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Can you return Apple headphones?
Yes, you will receive a new set of headphones. Send the old ones back in the package you received them in and you should not get charged. If you do not return them, you will get charged. Damage is not covered under warranty.
How strict is Apple’s return policy?
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can I return Earpods?
Yes as long as you have your receipt. Yes, you have 14 days from what I know.
What is Apple’s holiday return policy?
Normally, the Apple Store — online and retail — offers a 14-day return policy on any item sold. For the holidays, the company has expanded this window: If an item was purchased between November 14 and December 25, 2018 you have until January 8, 2019 to return or exchange it.