Can you return opened AirPods to Apple?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
What is the return policy on AirPods?
Most customers have the 15 day return window to return if simply not digging the item. Check your receipt to make sure you are still within policy.
How do I return something to Apple?
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
Can I return opened AirPods to Best Buy?
You should be able to exchange or return an item at any Best Buy store. Best Buy’s Return & Exchange Promise allows for the return or exchange of most products within 15 days of purchase (30 days for My Best Buy Elite members and 45 days for Elite Plus members).